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DOCUMENTS AND PROCEDURES

Version 4.0

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Key – Those standards which have greater significance (all other standards are normal)

Recommendation – Those which do not affect certification

New – A completely new standard which the member must now adhere to

Revised – A standard that has changed and requires the member to take some different or additional action to before

Upgraded – The standard has been upgraded to a Key standard or from a Recommendation to a full standard

Appendix – Referenced in ‘How you will be measured’. Indicates that additional information is provided in the Appendices, which are available at the end of each section.

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Where to find help – at the end of each section we have indicated where you can get extra guidance if you need it.

Aim:

DOCUMENTS AND PROCEDURES

MK.DP.1 Key

Standards

Animal Gatherings order (AGO) must be held (Revised)

How you will be measured

MK.DP.1.a

A valid licence that is specific to the site, detailing the species that can be gathered, any specific activities (e.g. TB restricted sales) and detailing the company or organisation running the site is available.

MK.DP.1.b

A documented licence implementation plan is available that shows the licence conditions are adhered to from one gathering to the next, including gathering frequency and duration, site checks and biosecurity procedures, with persons responsible named.
  • Valid AGO (or equivalent) licence
  • licence Implementaion Plan

MK.DP.2

Standards

An emergency plan must be documented, accessible and updated as appropriate (Revised)

How you will be measured

MK.DP.2.a

Potential risks and emergency situations have been identified, with the required actions documented. It covers: - water supply failure - power failure - personnel shortage - fire - animal escape - extreme weather and temperatures (severe freezing, heat wave, flooding) - activist activity - failure of IT systems - animals that give birth

MK.DP.2.b

Plan to include appropriate contact details for: - veterinary surgeon/practice - national APHA/DARD office - Local Authority office/ officer - emergency services - local medical centre - certified slaughterman

MK.DP.2.c

Key personnel's contact details are displayed to enable the reporting of issues and emergencies.

MK.DP.2.d

Personnel have read or have received training in the requirements outlined in the plans relevant to their role.
  • Emergency Plan
  • Training record

MK.DP.3

Standards

There is a documented disease outbreak contingency plan, including relevant contact details for veterinary practices, national APHA/DARD offices and Local Authority office

Disease outbreak contingency plan

MK.DP.4

Standards

There is a documented complaints procedure in place detailing nature of complaints, complaints investigation process, the review process and timelines (New)

How you will be measured

MK.DP.4.a

The procedure is available to all relevant personnel.

MK.DP.4.b

A complaints record is kept detailing the: - complaint - investigation result - action taken to prevent the issue happening again

MK.DP.4.c

Complaints record reviewed as per procedure by senior management.
  • Complaints Procedure
  • Complaints Record
  • Complaints made by Local Authority, Environment agency, vendors or others that are relevant to the requirements of the standard
  • Complaints including, but not limited to, animal welfare, traceability and environmental issues